Cancellation Policy

The Wolkberg Trail Run: Official cancellation and refund policy.

Participant Change

The runners with a confirmed and paid for entry can be changed by completing the following steps:

The following fees apply to the change of runner/participant: 

  • Between 1 April 2020 and 30 May 2020:R500 per runner/participant change

Should the runner/participant change be made after 1 April 2020, every effort will be made to adjust all items to the replacement riders requirements. This however, cannot be guaranteed. 

Please note that optional extras are NOT automatically transferred to the new runner/participant.

Withdrawals

Cancellations and refunds are only accepted if the organisers can fill the spot with a team from the waiting list, regardless of the date of withdrawal.  

If a cancellation is approved by the organisers the following terms, conditions and charges will apply:

  • Before 1 April 2020, a cancellation fee of 50% of the total entry fee will apply.
  • After 1 April 2020 no cancellations will be accepted.

Event Changes & Cancellations

If the event, or any part thereof, is cancelled, postponed, shortened, or modified in any way, or if any of the amenities, goods, or services in relation to the event are no longer provided, whether due to force majeure, legal restrictions, disputes, safety reasons, failure by service providers to perform, or any other reason or cause, the entry fees and all other fees paid will not be refundable.